Information We Collect:
When you place an order on our website, we collect certain information from you. This includes your first name, last name, company name (optional), country/region, street address, town/city, state, pin code, phone number, email address, and any order notes you provide. This information is collected during the checkout process on our secure checkout page (https://www.sukhua.in/checkout/).
How We Use Your Information:
We use the information we collect from you for the following purposes:
- Order Processing: We use your information to process and fulfill your orders. We do not sell, exchange, transfer, or provide your personal information to any other company without your consent, except to facilitate the delivery of the products or services you have purchased.
- Communication: We may use the email address you provide during order processing to send you updates and information related to your order. Additionally, we may occasionally send you company news, updates, and relevant product or service information.
We have implemented robust security measures to protect your personal information. When you place an order or access your personal information, we use Secure Socket Layer (SSL) technology to transmit sensitive/credit information. This information is then encrypted and stored in our secure Payment gateway providers’ database, accessible only by authorized individuals who are required to keep the information confidential. We do not store your private information, such as credit card details, on our servers after the transaction is complete.
Sharing Personal Information:
We may share your personal information with third-party service providers to help us deliver our services and fulfill our contracts with you. For example:
- We use Instamojo (https://www.instamojo.com/) as our payment gateway service provider for collecting payments and online transactions.
- We use Vamaship (https://www.vamaship.com/) as our logistics and shipping service provider to deliver your orders.
We may also share your personal information if required to comply with applicable laws and regulations, respond to a subpoena or lawful request, or protect our rights.
We do not sell, trade, or otherwise disclose your personally identifiable information to outside parties. This excludes trusted third parties who assist us in operating our website, conducting our business, or servicing you, as long as they agree to keep your information confidential. We may also release your information when we believe it is necessary to comply with the law, enforce our site policies, or protect our rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
We are committed to addressing any inquiries or concerns you may have regarding the privacy and security of your personal information. Thank you for choosing Sukhua.in.