Shipping Policy

We are delighted to offer nationwide delivery across India, serving both metro cities and select non-metro cities. To ensure the reliable delivery of non-perishable items, we have partnered with trusted logistics providers including Bluedart, Delhivery, Ecom express, and Amazon.

Shipping Time:

Most of our products are ready to order, and the estimated shipping time is indicated alongside each product on the checkout page. Typically, orders are shipped within 1 – 3 days from the date of purchase, and you can expect to receive your order within the standard delivery time of 7 – 9 working days.

Order Tracking:

Once your order status changes to “Ready for pickup,” you will receive the order tracking information. You can track the progress of your shipment by visiting the following URL: [https://www.sukhua.in/my-account/orders/].

Shipping Days:

We ship orders on all days from Monday to Saturday, except on Sundays and public holidays. Our dedicated team works diligently to ensure timely processing and dispatch of your orders.

Packaging Condition:

Your satisfaction is important to us. If you notice any signs of tampering or damage to the packaging at the time of delivery, we kindly request that you refuse to accept the package. This will allow us to initiate the necessary actions to resolve the issue promptly.

Delayed Delivery:

In the unlikely event of a delay in delivery, we apologize for any inconvenience caused. Please reach out to us via email at info@sukhua.in and provide us with your order number. Our team will investigate the matter and provide you with an update regarding the status of your shipment.

Logistic Partners:

We have partnered with reliable logistics providers, including Bluedart, Delhivery, Ecom Express, and Amazon, to ensure the smooth and efficient delivery of your orders. These trusted partners help us maintain the highest standards of service and deliver your items securely to your desired location.

If you have any further questions or require assistance regarding our shipping process, please do not hesitate to contact us. We are committed to providing you with a seamless shopping experience and ensuring that your orders are delivered to you in a timely manner.

Thank you for choosing Sukhua.in for your dried fish and seafood needs.